Our Commitment to Quality and Your Peace of Mind
At TechTrolley, we stand behind every product we sell. We work only with trusted and authorized brands to ensure that you receive authentic products backed by genuine manufacturer warranties.
Your satisfaction matters to us, and we want your tech experience to be smooth, reliable, and worry-free.
1. Manufacturer Warranty Coverage
Most products sold on TechTrolley come with a manufacturer’s warranty, the details of which vary by brand and product type.
- Warranty periods typically range from 6 months to 2 years, depending on the manufacturer.
- Coverage usually includes manufacturing defects and hardware malfunctions under normal usage conditions.
- The warranty does not cover damages caused by accidents, misuse, unauthorized repairs, or liquid/spillage exposure.
For specific warranty details, please check the product description or the brand’s official website.
2. How to Claim Your Warranty
If you experience an issue with a product covered under warranty, please follow these steps:
- Contact Us:
Reach out to our support team at support@techtrolley.com with your order ID, product details, and a brief description of the issue. - Verification:
Our team will verify your warranty eligibility and guide you on the next steps. - Repair / Replacement:
Depending on the brand’s policy, your product will either be:- Repaired at an authorized service center, or
- Replaced with a new unit if repair isn’t possible.
- Processing Time:
Warranty claims are usually processed within 7–14 business days, depending on manufacturer response time.
3. Warranty Exclusions
The warranty does not cover:
- Physical damage, cracks, or dents
- Water or liquid damage
- Software or data issues
- Damage due to improper installation or unauthorized service
- Normal wear and tear or cosmetic issues
- Accessories such as cables, chargers, or cases (unless stated otherwise)
4. Extended Warranty
TechTrolley may offer extended warranty plans on select products for an additional charge. These plans provide longer coverage and additional protection benefits.
(Stay tuned for upcoming extended warranty options on our website.)
5. Need Help?
Our support team is always happy to assist with any warranty-related queries.
📧 Email: support@techtrolley.com
📞 Phone: +91-XXXXXXXXXX
🕒 Hours: Monday – Saturday | 9:00 AM – 8:00 PM
Note:
Warranty terms and conditions are subject to change as per manufacturer policies. TechTrolley acts as a facilitator between customers and manufacturers for warranty claims but is not responsible for the final decision made by the brand or service center.