Frequently Asked Questions (FAQ) -

📦 Orders & Shipping

Q: How can I track my order?
A: Use your order ID to track your shipment in real time from our Order Tracking page.

Q: When will my order arrive?
A: Most orders are delivered within 2–5 business days. You’ll receive a tracking link once it ships.

Q: Do you offer international shipping?
A: Yes, we ship globally. Delivery times and charges vary by location.

🔁 Returns & Refunds

Q: What’s your return policy?
A: You can return unused items within 7 days of delivery for a full refund.

Q: How do I request a return or exchange?
A: Visit our Returns Portal or contact support with your order number.

Q: When will I receive my refund?
A: Refunds are processed within 3–5 business days after we receive your return.

💳 Payments & Security

Q: What payment methods do you accept?
A: We accept UPI, credit/debit cards, net banking, wallets, and EMI options.

Q: Is my payment information secure?
A: Absolutely. We use SSL encryption and trusted payment gateways to protect your data.

🛠️ Product Support

Q: Where can I find product manuals or setup guides?
A: Each product page includes downloadable guides and video tutorials.

Q: What if I receive a defective item?
A: Contact us within 48 hours of delivery for a replacement or refund.

Q: Do your products come with a warranty?
A: Yes, warranty details are listed on each product page.

📞 Need More Help?

Visit our Help Center or contact us at support@techtrolley.in for personalized assistance.